Not a chatbot. Not a helpdesk.
Cushion resolves customer tickets autonomously, 24/7. Plugs into your existing inbox. No migration. No platform switch. Just fewer tickets for your team to handle.
How it works
Forward your support email or connect your existing helpdesk. Cushion works with whatever you already use. Gmail, Outlook, Zendesk, Freshdesk, anything.
Point Cushion to your docs, FAQ pages, and past conversations. It learns how your team talks, what your product does, and how to solve problems your way.
Cushion handles routine tickets end-to-end. Password resets, billing questions, feature how-tos. Complex issues get escalated to your team with full context.
The difference
Cushion is building the first truly standalone AI support employee. No ecosystem lock-in. No enterprise gatekeeping. Just an inbox that empties itself.