Not a chatbot. Not a helpdesk.

Your support inbox has a new employee

Cushion resolves customer tickets autonomously, 24/7. Plugs into your existing inbox. No migration. No platform switch. Just fewer tickets for your team to handle.

24/7 Resolution No Platform Migration Learns Your Product Auto-Escalation Per-Resolution Pricing SMB-Friendly 24/7 Resolution No Platform Migration Learns Your Product Auto-Escalation Per-Resolution Pricing SMB-Friendly

How it works

Three steps to an AI support employee that never sleeps

01

Connect your inbox

Forward your support email or connect your existing helpdesk. Cushion works with whatever you already use. Gmail, Outlook, Zendesk, Freshdesk, anything.

02

Feed it your knowledge

Point Cushion to your docs, FAQ pages, and past conversations. It learns how your team talks, what your product does, and how to solve problems your way.

03

Watch tickets resolve

Cushion handles routine tickets end-to-end. Password resets, billing questions, feature how-tos. Complex issues get escalated to your team with full context.

Every AI support tool forces you onto their platform. Cushion doesn't.

Everyone else

  • Migrate to our helpdesk first
  • $50K+ enterprise contracts
  • 8-12 week implementation
  • Per-seat pricing that scales against you
  • AI bolted onto legacy ticketing systems

Cushion

  • Works with your existing inbox
  • SMB-friendly pricing from day one
  • Live in hours, not months
  • Pay per resolution, not per seat
  • AI-native from the ground up

Support shouldn't require a platform decision

Cushion is building the first truly standalone AI support employee. No ecosystem lock-in. No enterprise gatekeeping. Just an inbox that empties itself.